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Shipping Policy

Thank you for shopping with SRKC & SHRI RADHA KRISHNA COLLECTIONS. This Shipping Policy explains how we process, ship, and deliver your orders, both within India and internationally.

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1. Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

If we experience a high volume of orders or any unforeseen delays, your shipment may be delayed by a few days. We will notify you via WhatsApp if there is any significant delay.

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2. Shipping Partner

We ship all orders through India Post, a trusted and reliable postal service with wide domestic and international reach.

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3. Shipping Destinations

We currently ship worldwide. Wherever you are located, we will do our best to deliver your order safely and on time.

 

4. Shipping Charges

Shipping charges are calculated based on the weight of your order and the delivery location, and will be displayed at checkout before you complete your payment. There is no fixed flat rate, as costs vary depending on where your package is headed and how much it weighs.

 

5. Estimated Delivery Time

  • Domestic orders (within India): 5-7 business days after dispatch

  • International orders: 15-20 business days, depending on the destination country and customs processing. Some locations may take longer.

Please note these are estimated timelines. Actual delivery times may vary due to customs clearance, local postal service delays, weather conditions, or other factors beyond our control.

 

6. Order Tracking

Once your order is confirmed and shipped, we will share your tracking ID directly on WhatsApp using the mobile number provided at checkout. You can use this tracking ID on the India Post website (or the relevant international postal tracking portal, for international orders) to monitor your shipment's progress.

Please ensure the mobile number you provide at checkout is accurate and active on WhatsApp, so you don't miss important shipping updates.

 

7. Payment Method

We currently accept prepaid orders only. Cash on Delivery (COD) is not available at this time. Your order will be shipped only after payment is successfully received.

 

8. Customs, Duties, and Taxes (International Orders)

For international shipments, please note that your order may be subject to import duties, taxes, and customs charges levied by your country's customs authority. These charges are the responsibility of the customer and are not included in the shipping cost or product price. We recommend checking with your local customs office for more information before placing an order.

 

9. Delayed or Lost Shipments

If your order hasn't arrived within the estimated delivery window, please reach out to us with your tracking ID so we can look into it with India Post on your behalf. In the rare case a shipment is lost in transit, we will work with you to find a suitable resolution.

 

10. Incorrect Shipping Address

Please double-check your shipping address before placing your order. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at +91 9058605026 or shop@srkc.in so we can attempt to correct it before dispatch.

 

11. Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us:

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This policy was last updated on July 20, 2026.

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